We are honored to share the heartfelt appreciation of one of our patients, Margaret S.*, who recently wrote to us expressing her gratitude for the exemplary care she received at Montefiore Nyack Hospital.

In her touching letter, Margaret recounted her experience: “On June 20, 2024, I was transported to the ER at Montefiore Nyack. Having had three prior surgeries for bowel obstruction, I was quite anxious. The ER doctor inserted a nasogastric tube. Fortunately, Dr. Larry Simon was in the hospital (he did all three previous abdominal surgeries) and is WONDERFUL and caring. I was admitted to five doctors and was NPO for four days. The obstruction cleared, and we were able to avoid surgery. Dr. Tracz was involved in my care, and he is THE BEST!! If all of our medical professionals emulated these two doctors, we would be blessed.”

While Margaret praised the doctors who played critical roles in her treatment, she especially wanted to recognize the exceptional nursing staff: “However, my primary purpose is writing to compliment three nurses who were involved in my care. Their names are Jayne, Kim and Maria. They went above and beyond to help me through the seven days. Not only are they super competent, but they are also very compassionate. They made me feel that they really cared about me. If there is any way they can be recognized for EXCEPTIONAL service, please do.”

Margaret’s words reflect the dedication and compassion our staff embodies every day. We are grateful for her recognition and will ensure that Jayne, Kim and Maria receive the acknowledgment they deserve for their outstanding service.

Thank you, Margaret, for sharing your experience and for allowing us to be part of your healthcare journey. Your story inspires us to continue striving for excellence in patient care at Montefiore Nyack Hospital.

And thank you to our phenomenal nursing staff. 

*Name changed to protect patient privacy.